When Carolyn Watley took a job as office manager at an employee benefits brokerage and accounting firm called Robert D. O’Byrne & Associates Inc. in 1977, she had no idea she would spend her entire career there.
She became a partner in 1981, and CBIZ Inc. acquired the business in 1997. A little more than a year later, Watley became CEO of the division. One of the first feelings she remembers experiencing after earning the role was fear, but thoughts of her training by mentor Bob O’Byrne soon…
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