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Tax changes resulting from the Affordable Care Act have H&R Block Inc. on high alert to help its customers avoid potential tax penalties and get bigger returns, which is key to the company's business plan for the next few years.
Tax penalties not only result in customers becoming disappointed about getting a lower tax return than they expected, but it also means reduced amounts being deposited on H&R Block's Emerald Cards or on the gift cards of retail stores where the company formed partnership…