Two years ago, with huge swaths of Joplin, Mo., leveled by a massive tornado, Arvest Bank's Stuart Puckett learned the personal side of the banking equation.
Friends, neighbors and longtime customers were streaming into the bank in great need.
"I remember coming into the bank about a week after the storm, and we convened everybody in the lending group," said Puckett, a loan manager for Arvest in Joplin. "It was a Monday morning, and I basically told everybody, if you haven't figured out by now,…
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